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PropIQ Terms of Service

Effective Date: July 9, 2026 | Last Updated: August 19, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Rocketfuel AI, Inc., a Delaware corporation doing business as PropIQ, with its principal place of business in Cincinnati, Ohio ("PropIQ," "we," "us," or "our"), governing your access to and use of the PropIQ platform, website located at trypropiq.ai, and all related data products, lead generation tools, applications, and services (collectively, the "Services"). By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you may not access or use the Services.

1. Description of the Services

PropIQ provides property data, homeowner and contact information, market analytics, and lead generation tools designed for licensed real estate professionals. The Services aggregate information from public records, licensed third-party data providers, and other lawful sources to help real estate agents identify, evaluate, and connect with prospective clients.

PropIQ is an independent company. PropIQ is not owned by, operated by, affiliated with, or endorsed by Keller Williams Realty, LLC or any real estate brokerage, franchise, or association, and references to any brokerage are for identification purposes only.

2. Eligibility and Account Registration

The Services are intended solely for use by individuals who are at least 18 years of age and who use the Services for business purposes in connection with a licensed real estate practice or related professional activity. By using the Services, you represent and warrant that you meet these requirements.

To access most features, you must register for an account. You agree to: (a) provide accurate, current, and complete information during registration; (b) maintain and promptly update your account information; (c) maintain the security and confidentiality of your login credentials; and (d) accept responsibility for all activities that occur under your account. Accounts and login credentials are personal to you and may not be shared, transferred, or resold. You must notify us immediately at support@trypropiq.ai of any unauthorized use of your account.

3. Subscriptions, Fees, and Payment

3.1 Fees and Billing

Access to the Services may require payment of subscription fees as described at the time of purchase. You authorize PropIQ (and its third-party payment processors) to charge your designated payment method for all applicable fees, including recurring subscription charges, on the billing schedule associated with your plan. All fees are stated in U.S. dollars and are exclusive of applicable taxes, which are your responsibility.

3.2 Automatic Renewal

Unless otherwise stated, subscriptions renew automatically at the end of each billing period at the then-current rate until cancelled. You may cancel your subscription at any time through your account settings or by contacting support@trypropiq.ai. Cancellation takes effect at the end of the current billing period, and you will retain access to the Services through the end of that period.

3.3 Refunds and Price Changes

Except where required by law or expressly stated otherwise, all fees are non-refundable and no refunds or credits will be provided for partial billing periods, unused data or leads, or downgrades. We may change our fees upon reasonable advance notice; changes will apply to your next billing period following notice.

4. License Grant and Acceptable Use

4.1 License

Subject to your compliance with these Terms and payment of applicable fees, PropIQ grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services and the data made available through them (the “PropIQ Data”) solely for your internal business purposes in connection with your real estate practice.

4.2 Restrictions

You agree that you will not, and will not permit any third party to:

5. Data Use Restrictions — No FCRA Use

PropIQ is not a “consumer reporting agency” as defined by the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. (“FCRA”), and the PropIQ Data does not constitute “consumer reports” under the FCRA. You may not use the Services or the PropIQ Data, in whole or in part, as a factor in establishing an individual’s eligibility for credit, insurance, employment, housing, tenant screening, government benefits or licenses, or for any other purpose covered by the FCRA. You agree to use the PropIQ Data only for lawful marketing, prospecting, and business development purposes in connection with your real estate practice.

6. Sole Responsibility for Use of Data; Assumption of Risk

PropIQ functions solely as a provider of data and software tools. PropIQ does not direct, control, supervise, monitor, or participate in your marketing activities, communications, or business dealings, and has no ability to control how you use the PropIQ Data once it is made available to you. PropIQ is not a party to, and bears no responsibility for, any communication, relationship, or transaction between you and any consumer, lead, prospect, or other third party.

AS BETWEEN YOU AND PROPIQ, YOU ASSUME SOLE AND COMPLETE RESPONSIBILITY, AND ALL RISK AND LIABILITY, FOR YOUR USE OF THE SERVICES AND THE PROPIQ DATA, INCLUDING WITHOUT LIMITATION ALL COMMUNICATIONS WITH CONSUMERS, ALL MARKETING AND OUTREACH ACTIVITIES, AND ALL DECISIONS OR ACTIONS TAKEN IN RELIANCE ON THE PROPIQ DATA. PROPIQ DISCLAIMS ANY AND ALL RESPONSIBILITY AND LIABILITY FOR YOUR USE OR MISUSE OF THE PROPIQ DATA AND FOR THE ACTS OR OMISSIONS OF ANY USER OR THIRD PARTY.

You are solely responsible for how you use the PropIQ Data and for your communications with any leads, prospects, or consumers. Without limiting the foregoing, you represent, warrant, and agree that you will comply with all applicable laws, regulations, and industry rules in connection with your use of the Services, including without limitation:

PropIQ provides data and tools; it does not provide legal advice and makes no representation that any particular use of the Services complies with laws applicable to you. You should consult your own legal counsel regarding your compliance obligations.

7. Intellectual Property

The Services, including all software, databases, data compilations, designs, text, graphics, logos, and other content (excluding your account information), are owned by PropIQ or its licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws. Except for the limited license expressly granted in Section 4, no rights in the Services or PropIQ Data are granted to you. “PropIQ” and associated logos are trademarks of PropIQ. All third-party names and marks are the property of their respective owners.

If you provide feedback, suggestions, or ideas regarding the Services, you grant PropIQ a perpetual, irrevocable, royalty-free license to use them without restriction or compensation.

8. Third-Party Services and Data Sources

The Services may integrate with, link to, or rely upon third-party services, data providers, and platforms (such as CRMs, dialers, or marketing tools). PropIQ does not control and is not responsible for third-party services, and your use of them is governed by the applicable third party’s terms and privacy policies. Availability of any particular data source or integration is not guaranteed and may change without notice.

9. Data Accuracy Disclaimer

PropIQ Data is compiled from public records and third-party sources that PropIQ does not control. While we strive to provide useful and current information, PropIQ does not verify the accuracy of underlying source data and makes no representation or warranty that any data — including property characteristics, ownership information, valuations, contact information, or predictive scores — is accurate, complete, current, or suitable for any particular purpose. Estimated values and predictive analytics are informational estimates only and are not appraisals. You are responsible for independently verifying information before relying on it.

10. Confidentiality

Any non-public information disclosed by PropIQ to you regarding the Services, including pricing, product roadmaps, and non-public features, constitutes PropIQ’s confidential information. You agree to protect such information with reasonable care and not to disclose it to third parties except as required by law.

11. Disclaimer of Warranties

THE SERVICES AND PROPIQ DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, PROPIQ DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. PROPIQ DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT USE OF THE SERVICES WILL GENERATE ANY PARTICULAR VOLUME OF LEADS, LISTINGS, TRANSACTIONS, OR REVENUE.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL PROPIQ OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) PROPIQ’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNTS ACTUALLY PAID BY YOU TO PROPIQ FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. WITHOUT LIMITING THE FOREGOING, PROPIQ WILL HAVE NO LIABILITY WHATSOEVER ARISING OUT OF OR RELATED TO (i) ANY USER’S USE, MISUSE, OR DISCLOSURE OF THE PROPIQ DATA, (ii) ANY COMMUNICATION, INTERACTION, OR TRANSACTION BETWEEN A USER AND ANY CONSUMER OR OTHER THIRD PARTY, OR (iii) ANY USER’S VIOLATION OF APPLICABLE LAW, INCLUDING THE TCPA, DO-NOT-CALL RULES, CAN-SPAM, OR THE FCRA. THE FOREGOING LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Indemnification

You agree to defend, indemnify, and hold harmless PropIQ and its officers, directors, employees, agents, and licensors from and against any and all claims, actions, investigations, demands, damages, liabilities, penalties, fines, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use, misuse, or disclosure of the Services or PropIQ Data, including any decision or action taken by you in reliance on the PropIQ Data; (b) your communications with any consumer, lead, or prospect, including any alleged violation of the TCPA, federal or state Do-Not-Call rules, CAN-SPAM, the FCRA, or other marketing, privacy, or consumer protection laws; (c) your violation of these Terms or applicable law; or (d) your violation of any third-party right. This obligation applies regardless of whether the underlying data was provided by PropIQ, and survives termination of these Terms.

14. Term, Suspension, and Termination

These Terms remain in effect while you use the Services. We may suspend or terminate your account or access to the Services at any time, with or without notice, if we reasonably believe you have violated these Terms, misused the PropIQ Data, failed to pay applicable fees, or created risk or legal exposure for PropIQ. You may terminate at any time by cancelling your subscription and ceasing use of the Services. Upon termination: (a) your license to the Services and PropIQ Data ends; (b) you must cease use of, and at our request delete, PropIQ Data in your possession, except to the extent retention is required by law or the data has been lawfully incorporated into your own client records; and (c) Sections 5, 6, 7, and 9 through 18 survive.

15. Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

Informal Resolution. Before filing a claim, you agree to first contact us at support@trypropiq.ai with a description of the dispute and give us 30 days to attempt to resolve it informally.

Binding Arbitration. Except for claims that qualify for small claims court and claims for injunctive relief regarding intellectual property or unauthorized use of the Services, any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted by a single arbitrator, in English, and may be conducted remotely by videoconference. Judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver. YOU AND PROPIQ AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of more than one party.

Opt-Out. You may opt out of this arbitration agreement by emailing support@trypropiq.ai with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms.

16. Governing Law and Venue

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles. Subject to Section 15, any judicial proceeding will be brought exclusively in the state or federal courts located in Hamilton County, Ohio, and the parties consent to personal jurisdiction and venue there.

17. Changes to the Services and These Terms

We may modify the Services, and we may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms on our website, updating the “Last Updated” date, and/or notifying you by email or through the Services. Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the changes.

18. General Provisions

These Terms, together with the Privacy Policy and any order forms or plan terms you accept, constitute the entire agreement between you and PropIQ regarding the Services and supersede all prior agreements on that subject. If any provision is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to you may be provided by email to the address associated with your account. Neither party is liable for delays or failures caused by events beyond its reasonable control.

19. Contact Us

If you have questions about these Terms or the Services, please contact us at:

Rocketfuel AI, Inc. d/b/a PropIQ — Support

Cincinnati, Ohio

Email: support@trypropiq.ai

Website: https://predicted.trypropiq.ai

20. Text Messaging (SMS) Terms

This Section 20 governs text messages sent by PropIQ to you. It applies in addition to, and does not limit, your own obligations under Section 6 and Section 21 when you contact consumers.

20.1 Consent and Opt-In

PropIQ sends text messages only to mobile numbers for which we have received express consent. Consent is obtained through an affirmative act by you, such as checking the unchecked consent box on our contact form at predicted.trypropiq.ai/contact, submitting your mobile number through another PropIQ opt-in point that discloses these messaging terms, or texting a PropIQ keyword to a PropIQ number. Providing a phone number alone does not opt you in, and consent is never implied from the act of giving us a number.

Consent to receive text messages from PropIQ is not a condition of purchasing any product or service, and is not required to create or maintain an account. You may withdraw consent at any time as described in Section 20.4 without affecting your access to the Services, except that we will no longer be able to reach you by text.

20.2 Message Types and Frequency

Messages you may receive include account and transactional messages (such as demo confirmations, appointment reminders, account notifications, security alerts, and replies to inquiries you send us) and, where you have separately consented, marketing and promotional messages about PropIQ products, county availability, and pricing. Message frequency varies and depends on your account activity and the categories of messages you consented to receive.

20.3 Message and Data Rates

Message and data rates may apply. PropIQ does not charge for the messages it sends, but your mobile carrier may charge you for messages sent or received under your plan. Check with your carrier for details. You are responsible for all charges assessed by your carrier.

20.4 STOP, HELP, and Opt-Out Mechanics

20.5 Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. PropIQ does not guarantee that any message will be delivered, delivered on time, or delivered to any particular device, and delivery depends on factors outside our control, including carrier networks, device settings, and message filtering. To the fullest extent permitted by law, PropIQ is not liable for any delayed or undelivered message or for any consequence arising from non-delivery.

20.6 Mobile Information and Sharing

Your mobile information will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Mobile numbers and SMS consent status collected by PropIQ for messaging purposes are not sold, rented, or otherwise disclosed to third parties or affiliates for their own marketing, except to service providers acting on our behalf solely to deliver the messages you have consented to receive. Our handling of your information is further described in Section 4 of our Privacy Policy.

20.7 Supported Carriers and Devices

Text messaging is available on most major U.S. mobile carriers. Carrier support is not guaranteed and may change without notice. Messaging requires a compatible mobile device and an active wireless plan.

21. Your Use of Exported Data and Outreach Tools

This Section 21 supplements Section 6 and applies whenever you export, download, transfer, or otherwise remove PropIQ Data from the Services, and whenever you use any outreach, messaging, dialing, or campaign feature made available through the Services.

21.1 You Control How the Data Is Used

Once PropIQ Data is exported or otherwise made available to you, you determine what happens to it. You decide which records to contact, when to contact them, through which channel, how often, and with what message. You select and configure any dialer, texting platform, email tool, mailing vendor, CRM, or other system you use to conduct outreach. PropIQ does not select recipients for you, does not write or approve your messages, does not set your contact cadence, and does not review your campaigns before or after they run.

21.2 You Are Solely Responsible for Your Own Compliance

You are solely responsible for the legality of your own outreach. Without limiting Section 6, you represent, warrant, and agree that before contacting any individual using PropIQ Data or PropIQ tools, you will independently determine and satisfy all requirements applicable to that contact, including without limitation:

You are responsible for performing all required Do-Not-Call scrubbing and obtaining all required consents before contacting any individual, and for maintaining your own records of consent and opt-out. PropIQ does not scrub PropIQ Data against Do-Not-Call registries unless expressly stated in writing, and the presence of a record in the Services is not a representation that the record may lawfully be contacted by you or by any particular method.

21.3 PropIQ Provides Data and Tools Only

PropIQ provides data and software tools. PropIQ does not initiate contact with consumers on your behalf. PropIQ is not the sender, caller, or initiator of your communications, does not act as your agent for outreach purposes, and does not exercise control over the content, timing, targeting, or volume of any communication you send. Any message you send using PropIQ Data or PropIQ tools is your communication, sent by you, from your own accounts and telephone numbers, under your own carrier and platform registrations, and you are the party responsible for it under applicable law.

Nothing in the Services constitutes legal advice, and no feature, default setting, template, sample message, suggested cadence, or compliance-related label in the Services is a representation that a given use complies with any law applicable to you. You should consult your own legal counsel regarding your compliance obligations.

21.4 Opt-Outs You Receive

If a consumer asks you to stop contacting them, or replies STOP or a similar opt-out message to a communication you sent, you are responsible for honoring that request across all channels you use and for recording it on your own internal do-not-contact list. PropIQ has no visibility into opt-outs you receive on your own accounts and cannot honor them on your behalf.

22. Indemnification for Use of Data and Outreach Tools

This Section 22 supplements and does not replace Section 13, which remains in full force. In the event of any conflict between the two, the provision affording PropIQ the broader protection controls.

You agree to defend, indemnify, and hold harmless Rocketfuel AI, Inc. d/b/a PropIQ, together with its parents, subsidiaries, affiliates, officers, directors, shareholders, employees, contractors, agents, licensors, data suppliers, and service providers (collectively, the “PropIQ Parties”), from and against any and all claims, demands, actions, suits, proceedings, investigations, regulatory inquiries, enforcement actions, arbitrations, judgments, awards, settlements, damages, losses, liabilities, statutory and treble damages, penalties, fines, and costs and expenses of any kind (including reasonable attorneys’ fees, expert fees, and costs of defense), whether asserted by a consumer, a putative class, a private plaintiff, a competitor, a brokerage, a carrier or messaging provider, a state attorney general, the Federal Trade Commission, the Federal Communications Commission, or any other governmental or regulatory authority, arising out of or related to:

This obligation applies regardless of whether the underlying data was provided by PropIQ, and regardless of any allegation that a PropIQ Party contributed to the claim by supplying data or tools. PropIQ will notify you of any claim subject to this Section and may, at its option and expense, assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with that defense. You may not settle any claim in a manner that imposes any obligation, admission, or restriction on a PropIQ Party without our prior written consent. This Section 22 survives termination or expiration of these Terms.

23. Survival of Sections 20 through 22

Notwithstanding the survival list in Section 14, Sections 20, 21, and 22 survive any termination or expiration of these Terms, and continue to apply to PropIQ Data in your possession and to communications arising from your use of the Services prior to termination.